| ID | 012238 |
| Call Number | 651.73/COL |
| Title Proper | Call centre communication |
| Other Title Information | How to make each & every call a first-rate experience |
| Language | ENG |
| Author | COLE,KRIS |
| Publication | Chennai, East West Books (Madras) Pvt. Ltd., 2003. |
| Description | xvi,175p paper+ 14 cms |
| Standard Number | 81-88661-01-5 |
| Price. Qualification | Rs.195/- |
| Classification Number | 651.73 |
| Key Words | SENIOR COLLEGE BUSINESS COMMUNICATION |